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Shipping Policy

Worldwide shipping:

Order processing time 2-3 business days.

Delivery time is 5-10 business days.

Shipping Cost: We offer free shipping ($0 cost) on all orders.

Product price does not include shipping unless stated otherwise. The Company will ship the Product to the address entered by the customer at checkout. Delivery may be by:

• Home delivery courier service, subject to their delivery terms and coverage areas. Remote locations may have different costs/times. Security-restricted areas may be delivered to an agreed nearby location. If the delivery address is outside courier coverage, the Company/courier will contact the customer to confirm pricing before shipment.

• Pickup point delivery: shipment will be sent to a pickup point near the address provided, according to courier.

Shipping fees do not include exceptional delivery requiring special means (disassembly, crane, additional manpower, etc.) or international shipping. Additional fees may apply per the product page and/or as approved with the customer.

Business days: Sunday–Thursday, excluding Fridays, Saturdays, holiday eves, and holidays. Delivery days do not include the order day. Orders placed after 17:00 are deemed placed on the next day.

If a Product is in production, there may be an additional delay of up to 10 business days.

The Company is not liable for delays caused by courier companies and/or force majeure and/or events outside its control such as war, strike, shutdown, disturbances, third-party restrictions, government orders, security restrictions, pandemic, lockdown, etc. The customer will not be entitled to compensation/credit for delays.

If tracking shows delivery but the customer claims non-receipt, the customer must handle the claim with the courier; the courier will update the Company for further handling.

Orders placed between January 20 and March 3 may experience delays of up to 30 business days.